Privacy Policy
Introduction
Sethna Group, respects the privacy of its users on www.sethnagroup.com. For the purposes of this document, the term “User(s)” and wherever the context so requires “You”, “Your”, “Yourself” shall mean any natural or legal person who accesses or uses the Website and in the event that a natural person is representing a business entity, reference to such terms shall include a reference to the business entity. We have adopted this privacy policy (“Privacy Policy”) to inform You of what information We collect from You on or through the Website, how We collect the information, how We may use it and the steps We take to protect it. Capitalized terms not defined herein shall have the meaning ascribed to them in the Agreement.
By using the Website, You unconditionally agree to the terms and conditions of this Privacy Policy and consent to usage, storage and handling of the information submitted by You in accordance with the terms contained hereunder. If You do not agree with the terms and conditions of this Privacy Policy, please do not proceed further to use this Website.
User Infromation
We collect Your User Information when You submit information vide Enquiry Forms, Booking Forms or in such manner as provided. User Information is the data that can be used to uniquely identify or contact a person through Short Messaging System (“SMS”) and/or Email and shall include, but not be limited to Your Name, Your email id, Your phone number and such other information that You may choose to provide us. When You submit User Information on the Website, it shall be deemed that You have granted Us the right to collect, store, process, handle and use such User Information, in accordance with this Privacy Policy.
In order to contact Us through the Website, You must provide Your Name, Your number, Your comments, Your preferred time of call and Your email address. We identify You through the User Information including the information that You provide on the Website. It is clarified that We shall not be liable, for any reason whatsoever, for the authenticity of any User Information provided by You to Us. You hereby confirm that the User Information provided by You is and shall continue to be valid, true and accurate to the best of Your knowledge.
Any of the aforesaid User Information that is directly capable of identifying You shall be hereinafter referred to as Personally Identifiable Information.
Collection of routine information
Certain information may be collected each time You access or use the Website which is saved in server logs. This information includes IP address used by You to connect to the internet, what browser you are using, the time and date you visited, how long your session lasted, what pages you visited and operating system and browser on/from which You are accessing the Website. Further, our servers log information about your session. We use this information from our server logs primarily to learn about our visitors as a group, to track visitors and readership It is clarified that these statistics help Us in improving the efficiency of the Website by giving Us information relating to Your use of the Website. Such information may include details of Your last visit to the Website, including time, date and the duration of Your session on the Website. This information is used by Us to understand the broad demographic information for the aggregate use of the Website and to improve Your user experience of the Website.
Data Collection Devices
We use data collection devices known to collect and store information of Users accessing the Website, including cookies and trackers. This helps Us in improving Your experience on the Website. This anonymous information is maintained distinctly and is not linked to the User Information You submit to Us.
Use of User Information
User Information provided by You is used by Us for the following purposes:
1. Verifying Your Email address;
2. Facilitating Your use of the Website;
3. Sending You surveys and marketing offers that We believe may be of interest to You;
4. Personalizing Your experience on the Website;
5. Sending You important information regarding the Website;
6. Helping You address trouble- shooting problems;
7. Providing You with related customer service, at Our discretion;
8. Conducting internal reviews and data analysis for the Website (e.g., to determine the number of users browsing);
9. Improving the content on the Website;
10. Prevention of fraud or abuses of the Website;
11. Protecting the integrity of the Website; and
12. To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
Sharing of User Information
Your User Information, except any Personally Identifiable Information, may be shared with such third parties as are required for facilitating the communication of offers tailored for You and to grow Our business which may include Our affiliates, strategic partners, investors, suppliers, and service providers as the case maybe.
The User Information may be saved in servers in or outside India, at Our sole discretion.
Except as provided herein, We shall specifically disclose Your User Information including Your Personally Identifiable Information in circumstances where:
i. The User has provided instructions or consent towards such disclosure;
ii. We in good faith believe that access, use, preservation or disclosure of such information is reasonably necessary to
iii.
a. satisfy any applicable law, regulation, legal process or enforceable governmental or regulatory request;
b. enforce the applicable Agreement or Privacy Policy;
c. detect, prevent, or otherwise address fraud, security or technical issues, or
d. protect against imminent harm to the rights, property or safety of the Group of Companies, its Users or the public as required or permitted by law; and
iii. The User Information that We collect may also be transferred as an asset in connection with a merger or sale (including any transfers made as a part of an insolvency or bankruptcy proceeding) involving all or part of the Group or as part of a corporate re-organization or change of ownership or control.
Security Precautions
To prevent any form of unlawful interception or misuse of User Information, We use reasonable physical, electronic, and managerial procedures to safeguard and secure the User Information collected. We use reasonable, secure and technologically appropriate measures, in compliance with the Information Technology Act, 2000 and the rules and regulations made there under to protect You against loss or misuse of Your User Information including internal reviews of data collection, storage and processing practices and other reasonable security measures which are equivalent to security measures that We use to protect Our own confidential information. However, as You are aware, no online application or website is free of security risks and We do not make any representation in respect of the same.
We do not warrant that Our Website or any electronic communication made by Us and/ or other third parties is free from virus or other harmful effects. We shall have no liability, in the event of any errors in transmission or due to an act of a third party. You explicitly agree that Your use of this Website, information and/or services is at Your own individual risk. You agree and confirm that Your User Information may be transferred, processed and stored across national and international borders. You hereby confirm that You have been made aware of the security measures undertaken by Us and You expressly consent to Us storing, handling, using Your User Information.
Change in Privacy Policy
We reserve the right to update, modify and amend any of the terms of Our Privacy Policy, at any time without prior intimation to You. We will post these changes on the Website. These changes will become effective immediately on posting. We shall not be liable for any failure or negligence on Your part to review the updated Privacy Policy before accessing or using the Website. Your continued use of the Website, following changes to the Privacy Policy, will constitute Your acceptance of those changes.
Force Majeure
Notwithstanding anything contained in this Privacy Policy or elsewhere, We shall not be held responsible for any loss, damage or misuse of Your User Information, if such loss, damage or misuse is attributable to a Force Majeure Event. "Force Majeure Event" shall mean any event that is beyond Our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, network errors, computer hacking, technical snags, unauthorized access to computer data and storage device, breach of security and encryption and any other like event beyond Our control.
Contacting Sethna Group
If You have any questions about (i) this Privacy Policy; (ii) practices pertaining to the Website, or (iii) Your dealings with this Website or believe that We have not adhered to the terms of this Privacy Policy, You may contact the Sethna Group at sales@sethnagroup.co.uk
Contact
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+91 80 41164117 / +91 9740011511